Jan
18

Troubleshoot Your Copy Machine… Or Else

We all know what happens when you take out your problems on your copy machine… IT TRANSFORMS! To avoid this potentially life-threatening scenario, here are some simple troubleshooting techniques.

Problem: Crooked/misaligned copies.
Solution: Check the paper tray–if that paper isn’t straight, nothing else can be!

Problem: Paper has lines on it.
Solution: Black lines indicate that there is something on the glass plate that won’t let light get through. They could also be caused by dust in the scanner’s mirror unit.

Problem: Burning smell coming from the machine.
Solution: Paper is trapped in the part of the copier that fuses the toner to its surface, called the fusing unit. The paper won’t catch on fire, but you should look into replacing the pressure rod or tension springs.

Problem: Machine cannot pull paper from the feeder tray.
Solution: Check the feed tires, as they are either very dirty or need to be replaced.

Problem: Paper comes out blank.
Solution: You’re not out of toner if there’s absolutely nothing on the page. It’s more likely that the laser diode (the light that flashes across the copier) is broken and must be replaced.

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